Documentation · for everyone

Help Center

Pick your role. Each guide is written for what you actually do day-to-day — not for what the App can theoretically do.

Choose your guide

Built for your role

myProctor has different surfaces for different people. The Admin Reference covers everything; the Staff Guide covers what you need on the floor. Read whichever fits your job.

Primary · comprehensive

Admin Reference

For Administrators & Coordinators (TCAs)
Comprehensive documentation of every screen, permission, and rule. The single source of truth for setting up cities, managing users, planning batches, and running events.
userscitiesbatchesbroadcastswarehousereports
Open Admin Reference Secondary · task-focused

Staff Guide

For Proctors & Helpers
A friendly, task-focused walkthrough — what to do, and how, on event day. Step-by-step with screenshots, written for the field rather than the back office.
sign inattendancedevicesbroadcastssupport
Open Staff Guide
Quick references

One-pagers & direct links

Printable summaries and shortcuts to the help you most often need.

Printable · all roles
Quick Guide by Role
A printable cheatsheet — one section per role with step-by-step "what to do, and how" tables. Sized for letter / A4 paper.
Open the quick guide → Talk to us
Contact Support
In-app Broadcast Center, email contact, FAQ, and how to report issues during an event.
Open support → New here
First-time sign-up
Brand-new account? Start here — sign-up, profile setup, and what to expect before your Admin assigns your role.
Get started → Admin task
Onboard a new user
How to find a newly-signed-up account and assign their role and city via Manage Users → Edit Access.
See the steps →

Can't find what you're looking for?

If your question isn't covered in the guides, the Support page has FAQs and direct contact for account, privacy, and operational issues.

Go to Support →