myProctor · quick guide
Quick guide

What to do, and how.

Your role and your tasks, in one place. Pick your role below and follow the steps. This page is designed to be printed (it fits an A4 / letter sheet) — print it and pin it where you need it.

📡 One rule that applies to every broadcast you send

Every broadcast is scoped to a city. The composer pre-fills the City field with your assigned city automatically — so most of the time you can leave it alone. Just verify it's correct before tapping Send. If you intentionally want a message to reach every city (Admin / Manager only, in practice), clear the field manually.

Admin rank 100 · full access

Full configuration and operations for one or more cities. Sets up the event, manages users, sends Password and Executive broadcasts, oversees inventory and warehouse, and is the only role that can masquerade.

What to doHow
Set up a new event
  1. Open Settings → Business Schedule
  2. Tap Add New Business Schedule
  3. Set title, start/end dates, working hours, per-day reporting times
  4. Save. The schedule activates when today's date falls inside the range.
Promote a new user from Proctor to their real role
  1. Open Manage Users
  2. Find the user (filter by city or search by email)
  3. Tap their row → Edit Access Profile
  4. Set the correct role and city; save.
  5. Tell the user to sign out and back in.
Activate or deactivate a role for the event
  1. Open Settings → Roles & Permissions
  2. Tap Activate Roles at the top
  3. Toggle each role on / off; switch tabs to see Active or Inactive only.
Send any broadcast message
  1. Open Broadcast Center → tap +
  2. Pick the type: Password, Executive, Direction, General, or Support
  3. The City field is auto-filled with your assigned city — verify it's correct, or change it (or clear it for an all-cities broadcast)
  4. Type the message → tap Send. Admin and Manager are the only roles allowed to send Password and Executive.
Masquerade as another user (debugging access)
  1. Open Manage Users → tap the user's row
  2. Tap Show Access Profile → View as this user
  3. Use the app exactly as they see it. Tap Stop Viewing As in the menu when done.
Configure asset / container types
  1. Open Settings → Warehouse
  2. Tap Manage Asset Types or Manage Container Types
  3. Toggle Enabled (visible in pickers) and Tracked (per-instance lifecycle).
Manager rank 90 · region (multi-city)

Regional oversight across multiple cities. Comparison dashboards, executive-priority broadcasts, attendance review, no warehouse writes by default.

What to doHow
Self-attendance check-in / check-out
  1. Open the app on your own device → tap Generate QR
  2. Walk to the venue's common-use iPad (in Scan Mode)
  3. Hold your QR up to the iPad's camera — it scans automatically
  4. To check out at end of day: generate a new QR, scan again.
Review staff hours across cities
  1. Open All Proctors Attendance Summary from the menu
  2. Use the city filter to switch between regions
  3. Drill into a row to see daily check-in / check-out detail.
Send a Password or Executive broadcast
  1. Open Broadcast Center → tap +
  2. Pick type: Password or Executive (only Admin and Manager can send these)
  3. The City field is pre-filled with your assigned city — verify it; clear the field if you intentionally want every city.
  4. Type your message → tap Send.
Edit an attendance record (correct a missed scan)
  1. Open All Proctors Attendance Summary → tap the staff member
  2. Tap the day with the issue → tap Edit
  3. Adjust check-in or check-out time → add a remark explaining why → save.
TCA rank 50 · single venue

Test centre administrator at one venue. Receives boxes from logistics, hands batches to Tech and Proctors, runs the venue's common-use iPad, sends Direction broadcasts.

What to doHow
Self-attendance check-in / check-out
  1. Open the app on your own device → tap Generate QR
  2. Walk to the common-use iPad → hold your QR up to it
  3. To check out: generate a new QR and scan again at end of day.
Set up the common-use iPad in Scan Mode
  1. On the iPad: open Generic Use batch handed to you, or sign in
  2. Tap Enable QR Code Scan in the menu
  3. Confirm. The camera stays on, ready to scan staff QRs.
Receive a box from logistics
  1. Open Warehouse → Boxes
  2. Tap the QR scan icon → scan the box's wallpaper QR
  3. Confirm receipt. Stage moves to In Venue.
Send a Direction (or other) broadcast
  1. Open Broadcast Center → tap +
  2. Pick type: Direction, General, or Support (TCA/ATCA can't send Password or Executive)
  3. The City field is pre-filled with your city — verify before sending
  4. Type the message (e.g. "Session B starts at 11:30") → tap Send.
Send a Support message
  1. Broadcast Center → + → type: Support
  2. Pick the sub-type:
    • Technical — goes to Tech in your city
    • Logistics or Administrative — goes to Admin and Manager
  3. City is auto-filled — verify, then describe the issue → tap Send.
Create a batch and hand it out
  1. Open Inventory → tap the QR scan icon top-right
  2. Pick mode: Student / Staff / Special / Generic
  3. Pick the assignee (the Proctor or staff member)
  4. Scan each iPad's wallpaper QR → tap Submit
  5. On the Batches list, swipe the row left → tap Hand Out.
Get a batch back at end of session
  1. Open Inventory → Batches
  2. Find the batch → swipe the row right → tap Hand Back
  3. Mark each iPad's condition (Clear / Damaged / Missing) → confirm.
ATCA rank 40 · single venue

Assistant TCA. Same venue scope as TCA with a slightly reduced permission bundle. Helps with attendance corrections, runs Direction broadcasts, supports the TCA on handovers.

What to doHow
Self-attendance check-in / check-out
  1. Open the app → Generate QR → scan it on the venue's common-use iPad
  2. Repeat at end of day to check out.
Help a Proctor whose check-in didn't log
  1. Open All Proctors Attendance Summary → find them
  2. Tap the affected day → Edit
  3. Add the correct time → write a remark → save.
Send a Direction or General broadcast
  1. Open Broadcast Center → tap +
  2. Pick type (everything except Password and Executive)
  3. The City field is pre-filled with your assigned city — verify, then Send.
Send a Support message
  1. Broadcast Center → + → type: Support
  2. Sub-type: Technical (→ Tech), Logistics (→ Admin/Manager), or Administrative (→ Admin/Manager)
  3. City auto-fills — verify, describe → Send.
Hand back / cancel a batch on TCA's behalf
  1. Inventory → Batches → find the batch
  2. Swipe right → Hand Back (or Cancel Batch for a mistake)
  3. Mark device conditions → confirm.
Tech rank 30 · assigned city

Technical support across the city. Receives Tech support tickets, configures and enrolls iPads, creates batches, swaps damaged devices for working spares.

What to doHow
Self-attendance check-in / check-out
  1. Open the app → Generate QR → scan it on the common-use iPad
  2. Same again at end of day to check out.
Receive devices from the warehouse
  1. Open Warehouse → Boxes
  2. Tap the QR scan icon → scan the box's wallpaper QR
  3. Confirm receipt. Box moves to In Venue.
Create a batch of iPads
  1. Open Inventory → tap the QR scan icon top-right
  2. Pick batch mode: Student (≤20 for assessment) / Staff (loaner for Proctor or Tech) / Special (loaner for TCA / Manager) / Generic Use (venue scan terminal)
  3. Pick the assignee (the user this batch is for)
  4. Scan each iPad's wallpaper QR → tap Submit.
Hand a batch out to the assignee
  1. Open Inventory → Batches
  2. Swipe the batch row left → tap Hand Out (orange)
  3. Confirm. Custody moves from In Store to With User.
Respond to a Technical Support ticket
  1. Open Broadcast Center → look for the SUPR thread you've been notified about (Technical sub-type lands with you)
  2. Tap the thread → reply, mark resolved, or escalate.
Send a broadcast yourself
  1. Broadcast Center → + → pick type (Direction, General, or Support — not Password or Executive)
  2. If Support, pick sub-type:
    • Technical — goes to other Tech in your city
    • Logistics or Administrative — goes only to TCA / ATCA of your city
  3. The City field is pre-filled with your assigned city — verify it, then describe the issue → Send.
Replace a damaged device in a Student batch
  1. Open the batch → tap the chevron to expand the device list
  2. Find the damaged row → tap Replace
  3. Scan the spare iPad's wallpaper QR (must be a backup, e.g. RIY-A-BAK1)
  4. The new iPad inherits the same seat code; the old one is marked Damaged automatically.
Edit a single device's condition
  1. Expand the batch → find the device row
  2. Tap Edit → set condition: Clear / Damaged / Missing → save.
Get a batch back at end of day
  1. Inventory → Batches → find the batch
  2. Swipe right → Hand Back (green)
  3. Mark conditions for each device → confirm.
Warehouse rank 25 · assigned city

Pre-event device preparation: staging, configuring, enrolling, labeling, shipping. Post-event: receiving boxes back, condition checking, resetting for next event.

What to doHow
Self-attendance check-in / check-out
  1. Open the app → Generate QR → scan on the warehouse common-use iPad
  2. Repeat at end of day.
Stage devices for an event
  1. Open Warehouse → Preparation
  2. Pick the asset type → scan or pick devices to stage
  3. Confirm. Devices move from Not Staged to Staged.
Enroll devices into the event scheme
  1. Open the staged box → tap Enroll
  2. Scan each device serial → confirm
  3. Stage advances to Enrolling, then Ready to Ship when all done.
Print box QR labels (3-step wizard)
  1. Open Inventory → Box QR Labels
  2. Step 1: scan / type the box number → Step 2: scan each device serial → Step 3: pick paper size, preview, export PDF.
  3. Print, attach to the box.
Ship a box to a venue
  1. Open the box at stage Ready to Ship → tap Mark Shipped
  2. Confirm. Stage moves to Shipped until the receiving TCA confirms it.
Receive a box back after the event
  1. Open Warehouse → Boxes → find boxes at stage Back to WH
  2. Open the box → count and condition-check each device
  3. Mark condition for any damaged or missing units; advance to Completed.
Proctor rank 10 · assigned venue

In-room proctor running an assessment session. Logs own attendance, watches the room, hands back the iPads at end of session, raises Support tickets when something is broken.

What to doHow
Self-attendance check-in (when you arrive)
  1. Come to the venue
  2. Open myProctor on your own iPhone / iPad → tap Generate QR
  3. Walk to the venue's common-use iPad (it's set up in Scan Mode)
  4. Hold your generated QR up to that iPad's camera — it scans automatically and logs your check-in.
  5. Note: the QR is valid for 15 seconds. If it expires, generate a new one.
Self-attendance check-out (at end of day)
  1. Open the app → tap Generate QR again (this time it's stamped as check-out)
  2. Hold it up to the same common-use iPad to log your check-out.
I was late — how do I log it?
  1. Generate your QR as usual
  2. The iPad will prompt you for a remark before it accepts the late scan
  3. Type a brief reason → confirm. Your check-in logs with the remark attached.
Read pinned messages
  1. Open Broadcast Center
  2. Pinned messages are at the top — tap to open and read.
Request support via Broadcast (something is broken)
  1. Open Broadcast Center → tap + (Support is the only type Proctors can send)
  2. Pick the sub-type:
    • Technical — iPad / app issue → goes to Tech in your city
    • Logistics — room or supply issue → goes to Admin/Manager
    • Administrative — general escalation → goes to Admin/Manager
  3. City auto-fills with your assigned city; describe the issue → tap Send.
Edit a device's condition during session
  1. Open the batch handed to you (it's on your Home)
  2. Tap the chevron to expand it → find the affected device
  3. Tap Edit → mark Damaged or Malfunction → save. Tech is alerted automatically.
Hand a batch back at end of session
  1. Take all your iPads to the venue's TCA / Tech
  2. On your phone: Inventory → Batches → swipe the batch right
  3. Tap Hand Back → mark each iPad's final condition (Clear / Damaged / Missing) → confirm.
See my hours
  1. Open the menu → tap My Attendance Summary
  2. Tap a day to drill into the per-day check-in / check-out detail.